Privacy policy

PRIVACY POLICY

Last updated: March 19, 2026

Zura Apparel operates this store and website, including all related information, content, features, tools, products and services (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you use our Services or communicate with us.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

“Personal information” means any information that identifies or can be linked to you.

We may collect:

  • Contact details – name, address, email, phone number

  • Financial information – payment details and transaction confirmations

  • Account information – login details, preferences

  • Transaction data – purchases, returns, browsing activity

  • Communications – messages sent to us

  • Device data – IP address, browser, device identifiers

  • Usage data – how you interact with our Services

HOW WE COLLECT YOUR DATA

We collect data:

  • Directly from you (orders, accounts, messages)

  • Automatically (cookies, tracking technologies)

  • From service providers (e.g. payment processors, Shopify)

  • From third-party partners

HOW WE USE YOUR DATA

We use your information to:

  • Process and fulfil orders

  • Provide and improve our Services

  • Manage your account

  • Communicate with you

  • Prevent fraud and maintain security

  • Send marketing communications (where permitted)

  • Comply with legal obligations

LEGAL BASIS FOR PROCESSING (UK GDPR)

We process your personal data under the following legal bases:

  • Contractual necessity – to fulfil orders and provide Services

  • Legitimate interests – to improve operations, prevent fraud, and grow our business

  • Consent – for marketing communications where required

  • Legal obligations – to comply with laws and regulations

COOKIES

We use cookies and similar technologies to improve your experience, analyse traffic, and support marketing.

You can control cookies through your browser settings.

HOW WE SHARE YOUR DATA

We may share your data:

  • With Shopify and service providers (payments, shipping, analytics)

  • With marketing partners for advertising

  • When required by law

  • In business transfers (e.g. sale or merger)

Shopify may process your data in accordance with its Privacy Policy:
👉 https://privacy.shopify.com/en

INTERNATIONAL TRANSFERS

Your data may be transferred outside the UK or EEA.
Where this happens, we use approved safeguards such as Standard Contractual Clauses.

DATA RETENTION

We retain your data only as long as necessary to:

  • Provide Services

  • Meet legal obligations

  • Resolve disputes

YOUR RIGHTS (UK & EEA)

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Restrict or object to processing

  • Withdraw consent

  • Request data portability

To exercise your rights, contact us at the details below.

You also have the right to complain to the Information Commissioner’s Office (ICO):
👉 https://ico.org.uk

SECURITY

We take reasonable steps to protect your data, but no system is completely secure.

CHILDREN’S DATA

Our Services are not intended for children, and we do not knowingly collect their data.

CHANGES TO THIS POLICY

We may update this policy at any time. Updates will be posted on this page.

CONTACT

Zura Apparel
Email: zura.apparel@gmail.com
Address: 62 Glebe Avenue, Uphall, Broxburn, EH52 6DY, United Kingdom

Zura Apparel acts as the data controller for your personal information.